Effective Date: 30/01/2025
At VibeTV4K, we strive to provide high-quality IPTV subscription services and ensure customer satisfaction. If you’re not satisfied with your purchase, we offer a 7-day money-back guarantee under the following terms:
1. Money-Back Guarantee
We offer a 7-day money-back guarantee from the date of purchase for all IPTV subscriptions. If for any reason you are not satisfied with our service, you can request a full refund within 7 days of the purchase date.
2. Eligibility
To be eligible for a refund:
- You must submit your refund request within 7 days from the date of your purchase.
- You must not have used the service extensively, as excessive usage may disqualify you from receiving a refund.
- Refund requests must be submitted via email at contact@vibetv4k.com with your order details, including the transaction ID and reason for the request.
3. Digital Product
Since the IPTV subscription is a digital product, there is no physical shipping involved, and access to the service is granted immediately upon purchase. Once access has been granted, the product cannot be returned, but refunds will be considered based on the conditions above.
4. Refund Process
If your refund request is approved, we will process your refund within 7 business days. The refund will be credited to the original payment method used at the time of purchase.
5. Exceptions
We reserve the right to refuse a refund if:
- The 7-day period has passed since the purchase.
- The service has been used extensively.
- The refund request does not meet the criteria outlined in this policy.
6. Contact Us
For any questions or refund requests, please contact us at:
- Email: contact@vibetv4k.com
- Phone: +44 7309 685803
By making a purchase from VibeTV4K, you acknowledge and agree to this Refund Policy.